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Few Actions for Home Care Leaders to Take

4 Useful Actions for Home Care Leaders to Take


Home Care Leaders
: When you become the owner, manager, or administrator of a home care agency, people look to you for leadership, to create clarity and guide them in the right direction, even if they do not ask for it, they want it. When I was pushed into a leadership position a few years ago, I kept looking for someone who could guide me and show me 'the tricks'. I started reading so many leadership books that I could get my hands on. What helped me the most, however, was seeing leaders and mentors like Oprah, Tony Robbins, Les Brown and a bunch of unknown leaders in various professions in action.

Home Care Leaders

I found it was difficult to find someone in a leadership position who would take the time to show me the tricks of the trade. Huh! I had to learn the hard way through many trials and mistakes. I finally understood that in some industries there is no emphasis on the concept of mentoring and coaching the "newbies". You are on your own, especially if you need help in the home care industry.

So many home health agencies need an experienced director of clinical services on board that they are now hiring nurses with no experience in home care who could put the agency's success at risk. Having the right person and the right processes is critical to meeting state and federal requirements. That's why having someone with great leadership skills, experience and knowledge is becoming increasingly important in the home care industry.

What about home care (personal care) agencies?

While home health care facilities are not required to have a director of clinical services, the manager must still have specific qualifications required by state regulations.

Here are a few strategies any leader can use to be successful as a new administrator, manager, owner, or director of clinical services.

1. Be a first-class listener

You have to be present to be able to listen well. This means being physically or mentally focused on what is being said and not being distracted by everything that is going on around you. If you are a good listener, you will appreciate what the other person has to say. You will be more effective in solving problems. Listening to your staff can take a lot of practice, consistency and effort, especially if you don't agree with what that person has to say. We need to remind ourselves of the benefits of listening beyond talking. We should not judge the employee speaking and look at the situation from their point of view.

2. Be a better communicator

Being a leader who can communicate successfully is key to your success. Good communication skills should be a requirement for all agency owners, managers or administrators. This is a skill that will greatly improve over time with practice.

3. Have a vision for your agency

A great leader must have a clear and exciting vision for the future of his agency. This vision should be clear to everyone who works for your agency, your clients and business partners. What are your goals for the agency? Share those goals with people who matter and who can help you achieve your goals.

4. Find a great leader to emulate

As I said before, when I first started my journey as a leader, I was looking for someone who would serve as a role model and good leader. Of course there was no one in the home care or health care industry that I could match. Who do you know who is a successful leader as a home health care provider, owner, or manager? Good question! Since our choices are very limited, we must emulate people from other industries to guide us to success and prosperity.

A leader who can demonstrate his commitment to be persistent and honest, take risks and discover ways to develop creative solutions will be successful in growing a highly profitable business.

Being a great leader won't happen overnight, but simply by doing these 4 things you can learn a lot about yourself and what good leaders do to be successful. You will discover what works well for you and what else you need to learn to grow as a great leader. If you enjoyed reading about leadership, I would like to encourage you to check out the various online leadership programs on this site.


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